Click on the boxes below for details about Haven programming.


Homeless Prevention addresses households who are imminently at risk of becoming homeless by diverting them away from emergency shelter into safe and stable housing. The point of Homeless Prevention is exactly that: to prevent individuals and families from becoming homeless.

The state of Virginia has set very specific requirements for the administration of prevention funding. In order to be eligible for Homeless Prevention, one must have a previous experience of homelessness that can be documented AND must be currently living with family or friends (those living in their own rental/home do not quality).

If you believe that you or your client is eligible for Homeless Prevention, please complete or schedule a time to complete a Coordinated Assessment. Questions? Contact Erin Briggs Yates by phone at (434) 973-1234 ext. 111 or via email at Erin@thehaven.org.

Close

Rapid Re-Housing places a priority on moving a family or individual experiencing homelessness into permanent housing as quickly as possible. While originally aimed primarily at people experiencing homelessness due to short-term financial crises, programs across the country have begun to assist individuals and families who are traditionally perceived as more difficult to serve, including people with limited or no income, survivors of domestic violence, and those with substance abuse issues.

Charlottesville's Rapid Re-Housing program is administered by Samantha Wood at ASG/Thrive. In order to qualify for Rapid Re-Housing, one must be literally homeless, that is, living on the street, in an emergency shelter, in a vehicle or another place not meant for habitation. Those residing in a hotel or living with family or friends do not qualify.

If you believe that you or your client is eligible for Rapid Re-Housing, please complete or schedule a time to complete a Coordinated Assessment. Questions? Contact Nancy Carpenter by phone at (434) 973-1234 ext. 115 or via email at Nancy@thehaven.org.

Close

Housing Navigation bridges the gap between homelessness and stable housing by connecting people to permanent, affordable housing. This connection involves addressing individual and structural barriers to housing, supporting the individual, and maintaining strong, sustainable relationships with landlords, property owners, and leaders in the community. One could think of this position as a kind of “realtor for the homeless"-- someone who facilitates the housing search, helps with logistics, and maintains strong relationships in the Charlottesville housing community on behalf of our entire homeless system of care.

David Hawkins is the full-time Housing Navigator. Contact David with questions or referrals by phone at (434) 973-1234 ext. 102 or via email at David@thehaven.org.

Close

Housing Stabilization Case Management provides supportive services to our guests who have been recently housed through the Rapid Re-housing program. The Case Manager helps clients make a strategic plan to remain stable and get connected to community resources, such as food outlets, job opportunities, financial counseling, transportation and healthcare.

Questions? Contact Owen Brennan at (434) 973-1234 ext. 116 or via email at Owen@thehaven.org.

Close

Transportation Program
Our flexible transportation services ensures Haven guests can access substance abuse treatment, emergency shelter, court dates and appointments outside of the Charlottesville bus line. Questions? Contact Herb Dickerson at (434) 218-9820

Close

Employment Services

Downtown Job Center
Free employment services located at 201 East Market Street in the Lower Level of the Jefferson Madison Regional Library. Questions? Contact jobcenter@charlottesville.org or 434-970-3933.

WorkForce Center
A one-stop shop for job searchers and employers located at 2211 Hydraulic Road Charlottesville, VA, 22901. Questions? Contact 434-984-7630

Let's Grow Now
A free achievement program for the homeless, disabled, veterans, senior citizens and those experiencing a vocational crisis. Available on Thursdays in the Haven dining room from 10 – 11 AM Questions? Contact Doug Owens at 434-293-33770

Close

Veteran’s Affairs
Housing and healthcare services for veterans VA representative Ray Patterson available Thursday mornings in The Haven dining room: (804) 675-5000

Close

Mental Health America
Education and advocacy to protect and improve the mental health of persons in Charlottesville City and Albemarle County
Sue Hess 434-825-4311

Close

Charlottesville Department of Social Services
(434) 970-3400
Adult Protective Services, Child Protective Services, SNAP Program (formerly Food Stamps), Temporary Assistance for Needy Families (TANF), Low-Income Home Energy Assistance Program (LIHEAP), Virginia Initiative for Employment not Welfare (VIEW)

Close

Region Ten
Community Services Board
Mental health appointments and assessments, emergency services, WRAP group, Accudetox
Region Ten direct line: (434) 972-1800
Harrell Patterson, street outreach worker: (434) 906-6148

Close

PACEM
Seasonal, Low-Barrier Overnight Emergency Shelter
Shelter Intake at The Haven at 5:30 PM (last Saturday in October through the last Saturday in March)
Questions? Jesse Boeckermann 434-973-1234 x 114

Close

Haven Day Shelter
-Respite care and referrals-
Open Monday to Saturday 7 AM-12 PM and Sunday 7 AM- 3 PM
112 W. Market Street Charlottesville, VA 22902
(434) 973-1234 ext. 100

Close

Coordinated Assessment (Intake) refers to a common process for accessing homeless assistance services including Homeless Prevention/diversion, emergency shelter, transitional housing, Rapid Re-Housing, supportive services and even permanent supportive housing.

To be most effective, the Coordinated Assessment should be completed by a client's case manager. Case Managers are encouraged to print the assessment from TJACH's website, and drop off completed intakes at The Haven, to the attention of Nancy Carpenter, anytime we’re open. You may also email the completed assessment to Nancy@thehaven.org.

For those who do not have a dedicated case manager, The Haven offers Coordinated Assessment at 9:45, 10:30 and 11:15 AM every day of the week. To schedule an appointment, contact Nancy Carpenter at 434-973-1234 ext. 115 or via email at Nancy@thehaven.org.

Close

Haven Day Shelter provides the homeless and very poor with a safe place to be during the day. Guests are invited to eat, play games, read books, meet service providers or simply rest. Every day of the year, The Day Haven provides guests with a welcoming place to get out of the elements.

Services: Breakfast, Computers, Showers, Laundry, Storage, Mailing address and Phone

Close
HavenDayShelterCoordinatedAssessment(Intake)PACEMRegionTenHomelessPreventionRapidRe-HousingHousingNavigationHousingStabilizationCaseManagementCharlottesvilleDepartmentofSocialServicesMentalHealthAmericaEmploymentServicesVeteran'sAffairsTransportationProgram