Need Help?

Drop In Day Shelter

The Haven Day Shelter is a welcoming and safe place for anyone in need. We are open every morning, 365 days a year.

Our services are available to anyone, particuarly those experiencing homelessness, and include: 




Mailing Address

Storage Bins


Housing assistance programs (Rapid Rehousing, Housing Navigation, Homelessness Prevention, Housing stabilization)

Veterans' housing assistance program (SSVF)

Referrals--jobs, mental health resources, benefits counseling, ID replacement, medical clinic.

Emergency assistance: Clothing, shoe, bike, and eyeglass vouchers; Referrals to other local emergency assistance programs.

Hours  Mon to Sat, 7:30am – 12 noon | Sun, 9:30am - 3:00pm

Location  112 West Market Street, Charlottesville, VA 22902

Phone  (434) 973-1234 ext. 100

Housing Assistance Programs

You must meet at least one of the following criteria in order to be potentially eligible for rental assistance under one of our housing programs:

  • previous experience of homelessness that can be documented AND must be currently living with family or friends (those living in their own rental/home do not qualify).
  • you must be literally homeless, that is, living on the street, in an emergency shelter, in a vehicle or another place not meant for habitation. Those residing in a hotel or living with family or friends do not qualify.

Appointments are available with our Housing Program Team, Monday to Friday, 9am - 5pm.

If you qualify for one of our housing assistance programs, you must make an appointment for an intake by calling

(434) 973-1234 ext. 113.

Guests who are actively enrolled in one of our housing programs may be connected to our Housing2Home program, which provides creative support and funding for making a new environment feel like home.  

The Charlottesville Help Line

If you or someone you know needs emergency help paying a bill, the central help line is the best place to start.

Hours  Mon to Fri, 11am - 2pm

Phone  (434) 234-4490

You must speak to a live person. No voicemails are accepted.